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Framework 03 · Every agent

Agent governance: AI that answers to a person

Every AI agent we run has a named owner, a monthly budget and a pause switch. Anything that leaves the company waits for approval, and every run is logged.

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Applies to
Every agent we run
Approvals
Messages, money, contracts, hiring
Logs
Every run, with cost
Price
Included

In short

Agent Governance

Agent governance is the set of controls that keeps AI agents accountable. Each agent has a named owner, a monthly budget that pauses it when reached, and a pause switch. Messages to customers and suppliers, payments, contracts and hiring steps wait for a person to approve them. Every run is logged with its time, the tools it used, the data it touched and what it cost.

Diagram of the six agent governance controls: owner, budget, pause switch, approval gates, run log and masking
Six controls on every agent, from the first pilot to company-wide rollout.

The six controls

  1. 01

    A named owner

    One person is responsible for each agent, its results and its rules.

  2. 02

    A monthly budget

    The agent pauses itself when it reaches its AI spending limit, and the owner is told.

  3. 03

    A pause switch

    Anyone authorised can stop an agent at once, from a phone.

  4. 04

    Approval gates

    Outside messages, payments, contracts and hiring steps wait for a person. A team member asks their department head; heads ask the person you name.

  5. 05

    A run log

    Every task with its time, the tools used, the data touched, the cost and the result.

  6. 06

    Masking

    Card numbers, IBANs and Emirates ID numbers are replaced with tokens before a request reaches an outside model.

Deliverables

What you get on every agent

  • An owner, a budget and a pause switch per agent
  • Approval routes agreed with your department heads
  • One-tap approval on a phone, with the draft and the history visible
  • Nothing marked sent until it was approved and delivered
  • A searchable run log with cost per task

Who does what

AI Meets Real

  • Set up the controls on every agent
  • Keep the logs and the cost reports
  • Review approvals and failures with the owner

Your team

  • Name an owner per agent
  • Agree budgets and approval routes
  • Approve what leaves the company

What needs approval

Low risk runs alone; high risk waits

Runs alone

Internal summaries, drafts for staff, data checks, reminders to your own team.

Waits for approval

Messages to customers, suppliers or the public; payments; contracts; hiring steps.

Never done by an agent

Legal commitments signed without a person, and anything outside its written scope.

Questions about this framework

Who approves what an agent sends?

A team member asks their department head, and a head asks the person you name. Approvals happen in one tap on a phone, with the draft, the customer and the history visible.

What happens when an agent reaches its budget?

It pauses itself and the owner is told. The owner can raise the budget or leave it paused.

Can we see what an agent did last month?

Yes. Every run is logged with its time, tools, data touched, cost and result, and can be searched and exported.

Does governance cost extra?

No. Owners, budgets, approvals, the pause switch and run logs come with every agent. Single sign-on, roles and audit logs across the company are part of the Enterprise package.

See the controls on a live agent

In a 30-minute demo we show the approvals, the budget and the run log on one of your processes.