Enquiries around the clock
AI agents answer citizens and customers on WhatsApp, web chat and the phone, in Arabic dialects and English, and hand over to staff with the full history when a person is needed.
Government
AI services for UAE government teams
Arabic and English AI agents for enquiries, requests, documents and reporting, with a named person approving every outside step and a record of everything the AI did.
Where AI helps first
Six services where teams see results in weeks, not years.
Requests sorted and routed
Incoming requests are classified, sent to the right team and tracked as tickets with a reference number, a priority and a due date.
Documents read and checked
Applications and supporting documents are read, checked for missing items and summarised for the officer. ID numbers are masked before any outside model sees them.
Answers from your own policies
An internal assistant answers staff from your circulars, procedures and policies, and names the source of every answer. When it cannot find one, it says so.
Dashboards for leadership
Service levels, workload, response times and backlog, refreshed automatically and shown in one place for directors and the executive office.
Procurement and finance steps
Purchase requests, approvals, purchase orders and invoices drafted by agents and approved by people, with every step recorded.
Public-sector rules
Built for how government works
AI that prepares the work and people who decide. Every step can be traced back to a person and a time.
People approve, AI prepares
Nothing leaves your entity, and no payment or commitment is made, without a named person approving it.
A record of every step
Every agent run, message, approval and file is logged with who, when and what, ready for audit.
Arabic first
Arabic and English in writing and on calls, with Gulf and other Arabic dialects on voice lines.
Your hosting, your model
Hosting is agreed with you against your data classification and cloud policy. A private model on your own infrastructure keeps prompts inside your environment.
How we work with an entity
Start with one service, prove it, then grow.
- Step 1
Discovery workshop
One service mapped end to end with your team: volumes, steps, systems and the rules that apply.
- Step 2
Pilot on one service
Built on real or anonymised data in a sandbox, measured against today, with a written report.
- Step 3
Scale across services
Service by service, with integrations, training for staff and handover documentation.
- Step 4
Run and report
Monitoring, tuning and a monthly report on service levels, volumes and what changed.
Questions from government teams
Can our data stay inside our environment?
Yes. We agree hosting with you during discovery, against your data classification and cloud policy. With a private model running on your own infrastructure through an OpenAI-compatible endpoint, prompts and documents never reach a public AI service.
Do the agents speak Arabic?
Yes. Agents write in Arabic and English, and the voice line speaks Gulf and other Arabic dialects as well as English.
Can we run a pilot before a tender?
Yes. A fixed-scope pilot on one service gives your team measured results and the documentation a tender or a security review will ask for.
Who is responsible for what the AI does?
Every agent has a named owner in your team, a budget and a pause switch. Anything sent outside, any payment and any commitment waits for a person to approve it, and every step is recorded.
Start with one service
Book a demo on a service your team runs today, in Arabic or English.